Refund policy
At Trendy4Fit, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.
Please read our Return & Refund Policy carefully before making a purchase.
Return Eligibility
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in the original packaging
- Proof of purchase or order confirmation is required
Items that do not meet these conditions may not be eligible for a refund or exchange.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Personalized or customized products
- Items damaged through misuse or improper handling
For hygiene and safety reasons, certain apparel items may also be non-returnable if clearly marked at purchase.
Return Process
To start a return request, please contact our support team at:
Please include:
- Your order number
- Reason for return
- Photos of the item (if damaged, defective, or incorrect)
Our support team will review your request and provide return instructions.
Please do not send items back without prior approval.
Return Shipping Costs
- We offer free return shipping for defective, damaged, or incorrect items.
- For standard returns due to change of mind, customers may be responsible for return shipping costs unless otherwise stated.
Shipping fees paid during checkout (if any) are non-refundable.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide:
- Your order number
- Clear photos of the item received
- Photos of the packaging
Once approved, we will offer a replacement, refund, or other appropriate resolution.
Exchanges
We currently offer exchanges for:
- Incorrect items
- Defective products
- Size replacement requests (subject to availability)
If you would like a different size or item, please contact our support team for assistance.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing may take 7 business days depending on your payment provider or bank
Please note:
- Original shipping charges are non-refundable
- Refund timing may vary by financial institution
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card provider
- Contact your bank, as processing times may vary
If you still have not received your refund after several business days, please contact us:
Order Cancellations
Orders may be canceled within 24 hours of purchase.
After 24 hours, orders may already be processed or shipped and can no longer be canceled.
To request a cancellation, contact us immediately:
Incorrect Address Responsibility
Customers are responsible for providing accurate shipping information during checkout.
Trendy4Fit is not responsible for lost or undeliverable packages caused by incorrect addresses entered by customers.
If you notice an address mistake, please contact us as soon as possible before shipment.
Contact Information
Store Name: Trendy4Fit
Company Name: Gioovanotti LLC
Company Number: EIN 33-2476485
Address: 1209 Mountain Rd Pl NE, ALBUQUERQUE, NM, 87110, USA
Email: support@trendy4fit.com
Phone Number: +1 505-523-0173
Contact Form: Get in Touch